Customer Care
At Essentials Official, your satisfaction is our priority. Our dedicated customer care team is here to assist you with any questions, concerns, or support you may need.
How Can We Help?
Whether you need assistance with an order, have questions about our products, or need help with returns and exchanges, we're here for you.
Order Support
Need help with your order? Track shipments, update addresses, or get information about order status.
Get Order Help →Returns & Exchanges
Questions about returns or exchanges? We'll help you process returns and find the perfect size or style.
Learn More →Product Information
Have questions about sizing, materials, or product details? Check our guides or contact us.
View Size Guides →Account Support
Need help with your account, password reset, or account settings? We're here to assist.
Get Account Help →Contact Information
Warehouse Address
1218 S Glendale Ave, Suite 132
Glendale, CA 91205
United States
Customer Service Hours
Monday - Friday: 9:00 AM - 5:00 PM PST
Saturday - Sunday: Closed
Common Topics
Learn about shipping options, delivery times, and tracking
Our return policy and how to process returns
Find the perfect fit with our sizing charts
Answers to common questions
Verify the authenticity of your products
Get in Touch
Have a question that isn't covered here? We'd love to hear from you. Use the form on our Contact Us page or email us directly.